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Policies, Terms & Conditions

Cancellation/Refund Policy

Rates/policies are subject to change and vary during high impact periods and special requests. A 45-day cancellation notice is required on whole-house bookings and for some holidays and special events.

A cancellation 10 days before arrival or less is considered a late cancellation and will result in the cost of the room rate for that type of unit.

  • The cancelation fee for a 2-night stay is one night at the room rate for that type of unit.
  • The cancelation fee for a 3-night stay is two nights at the room rate for that type of unit.
  • The cancelation fee for a 4-night stay is 2-1/2 nights at the room rate for that type of unit.

Terms & Conditions

Agreement between User and Glen Choga Lodge Enterprise LLC
Welcome to glenchogalodge.com. The glenchogalodge.com website (the "Site") is comprised of various web pages operated by Glen Choga Lodge Enterprise LLC ("Glen Choga Lodge Enterprise LLC"). glenchogalodge.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of glenchogalodge.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.glenchogalodge.com is an Online Reservation Site. The purpose of this website is to allow you to browse for more information about our property and the surrounding area as well as reserve any available rooms or units.

Privacy
Your use of glenchogalodge.com is subject to Glen Choga Lodge Enterprise LLC's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications
Visiting glenchogalodge.com or sending emails to Glen Choga Lodge Enterprise LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Site, satisfy any legal requirement that such communications be in writing.

Children Under Thirteen
Glen Choga Lodge Enterprise LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use glenchogalodge.comonly with a parent or guardian. Exceptions are made with the rental of the whole house. You will need to contact the Innkeeper for details. The whole house rental is limited to 16 persons.

Links to Third Party Sites/Third Party Services
glenchogalodge.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Glen Choga Lodge Enterprise LLC and Glen Choga Lodge Enterprise LLC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Glen Choga Lodge Enterprise LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Glen Choga Lodge Enterprise LLC of the site or any association with its operators. Certain services made available via glenchogalodge.com are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the glenchogalodge.com domain, you hereby acknowledge and consent that Glen Choga Lodge Enterprise LLC may share such information and data with any third party with whom Glen Choga Lodge Enterprise LLC has a contractual relationship to provide the requested product, service or functionality on behalf ofglenchogalodge.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use glenchogalodge.com strictly under these terms of use. As a condition of your use of the Site, you warrant to Glen Choga Lodge Enterprise LLC that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Glen Choga Lodge Enterprise LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Glen Choga Lodge Enterprise LLC content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Glen Choga Lodge Enterprise LLC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Glen Choga Lodge Enterprise LLC or our licensors except as expressly authorized by these Terms.

International Users
The Service is controlled, operated, and administered by Glen Choga Lodge Enterprise LLC from our offices in the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Glen Choga Lodge Enterprise LLC Content accessed through glenchogalodge.com in any country or any manner prohibited by any applicable laws, restrictions, or regulations.

Indemnification
You agree to indemnify, defend and hold harmless Glen Choga Lodge Enterprise LLC, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Glen Choga Lodge Enterprise LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Glen Choga Lodge Enterprise LLC in asserting any available defenses.

Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration under the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in the location of the Glen Choga Lodge. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. If any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims regarding these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE, AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Glen Choga Lodge Enterprise LLC agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Glen Choga Lodge Enterprise LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. Glen Choga Lodge Enterprise LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. Glen Choga Lodge Enterprise LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Glen Choga Lodge Enterprise LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Glen Choga Lodge Enterprise LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction
Glen Choga Lodge Enterprise LLC reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law. You hereby consent to the exclusive jurisdiction and venue of courts in NC in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Glen Choga Lodge Enterprise LLC as a result of this agreement or use of the Site. Glen Choga Lodge Enterprise LLC's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Glen Choga Lodge Enterprise LLC's right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Glen Choga Lodge Enterprise LLC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Glen Choga Lodge Enterprise LLC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and Glen Choga Lodge Enterprise LLC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English.

Changes to Terms
Glen Choga Lodge Enterprise LLC reserves the right, in its sole discretion, to change the Terms under which glenchogalodge.com is offered. The most current version of the Terms will supersede all previous versions. Glen Choga Lodge Enterprise LLC encourages you to periodically review the Terms to stay informed of our updates.

GDPR Compliance Statement
Glen Choga Lodge Enterprise LLC respects and complies with the EU General Data Protection Regulations (GDPR). Some of the key ways we comply with these regulations are: Consent We explain what you're consenting to clearly and without 'legalese', and ask that you explicitly consent to contact from us. Breach Notification In the case of a security breach with regards to Glen Choga Lodge Enterprise LLC, all guests and businesses of Glen Choga Lodge Enterprise LLC are notified through our breach notification system. Right to Access Glen Choga Lodge Enterprise LLC does not share or sell your information with unauthorized outside third parties. You can ask for a digital copy of your information that we have on file as well as asking for its removal. Right to be Forgotten You must opt-in to receive e-mails and communications from Glen Choga Lodge Enterprise LLC. All e-mails have an unsubscribe option if you change your mind. Data Portability At any time you can request to have a copy of your data, have your data removed from Glen Choga Lodge Enterprise LLC or ported to another controller of you choosing. Call us at 1-828-321-3249 or email us at info@glenchogalodge.com.


Our California Consumer Privacy Act (CCPA) PolicyEffective January 1, 2020, the CCPA applies to businesses if one or more of the following are true: Has gross annual revenues in excess of $25 million; Buys receive, or sells the personal information of 50,000 or more consumers, households, or devices; Derives 50 percent or more of annual revenues from selling consumers' personal information. In the instance that Glen Choga Lodge Enterprise LLC hits any of these thresholds, California consumers have the following rights under this law: Right to know what personal information is collected used shared, or sold; Right to delete personal information held by Glen Choga Lodge Enterprise LLC and Glen Choga Lodge Enterprise LLC service provider; Right to opt-out of the sale of personal information; Right to non-discrimination in terms of price or service when a consumer exercises privacy right under CCPA Information collected through Glen Choga Lodge Enterprise LLC website and online booking engine is used to complete the shopping experience. If at any time you would like to know more about how your personal information is used or would like to opt-out or delete personal information held by Glen Choga Lodge Enterprise LLC, please contact us at termat.50@gmail.com or by phone 407-383-7689.

Contact Us
Glen Choga Lodge Enterprise LLC welcomes your questions or comments regarding the Terms: Glen Choga Lodge Enterprise LLC 50 Choga Lodge Rd., Topton, North Carolina Email Address: info@glenchogalodge.com Telephone number: 1-828-321-3249 The maximum number of guests for a whole house rental is 16. Exceptions to this policy may be allowed. You must call the Innkeeper to discuss any exception to the policy. If more than this amount arrives with the group there will be a $100 charge per person per night. Whole House Rental Rules: There will be a damage deposit of $1,000.00 when renting the whole house. Any damages that fall under the following categories will have a fee associated with it as follows: Excessive Cleaning cost is $300.00. Damage to furnishings cost will be dependent on the extent of the damage. Damage to knick-knacks costs will depend on the item and the extent of damage. Damage to Antiquities costs will be the full deposit of $1,000.00. Children under 18 are not permitted in a suite without an adult supervising that room during the night. A single adult over the age of 28 is responsible for the full whole-house payment. That adult must acquire payments from their guests before or after their stay. Unrelated Persons Who Rent One or More Suites Rules: Persons under the age of 28 are not allowed to book a suite or cabin. Exceptions can be made by the Innkeeper by calling 1-828-321-3249 upon making the reservation. Single and individual suites or cabins are for adults only and children under 18 are not allowed.